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What a doggy daycare sends out instead of an auto-responder email.

Understand Today’s Wealth of U.S. Luxury Buyers -- Luxury buyers are in a class all their own. But in today’s U.S. retail market, luxury shoppers are hard to define. Some may be dripping in diamonds and chauffeured around in fancy cars, but that’s the exception and not the norm.

von Mental Floss

11 of the Best Customer Service Stories Ever

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