How to Enhance Customer Experience With Social Media Social Media Examiner http://www.socialmediaexaminer.com/enhance-customer-experience-with-social-media/?utm_content=buffer9cc4e&utm_medium=social&utm_source=pinterest.com&utm_campaign=buffer
CRM is comprised of sales, marketing and service/support–based functions whose purpose was to move the customer through a pipeline with the goal of keeping the customer coming back to buy more and more stuff. Traditional CRM was very much based around data and information that brands could collect on their customers, all of which would go into a CRM system that then allowed the company to better target various customers.
Do you use Facebook advertising? Have you considered incorporating customer reviews into your ads? Facebook ads that include customer reviews blend in with other news feed stories and are better received by people browsing Facebook. In this article, learn how to improve your Facebook ads with customer reviews.