A Step-by-Step Guide to Creating Effective User Journey Maps 6
product design brief template
Check out this beautifully designed info graph... wait, no it's just a flowchart made by Martin Kool. Wait what?! - Excellently designed and one of the most well organized and styled flowcharts I've ever seen, the likes of which we would all love to see mimicked in a flowchart software.
Starbucks User Journey
"The various user experience roles that a person can fulfill are plentiful. Some are whole jobs, some are whole careers; others are tactical roles we all move in and out of. ... [but] UX is not just UI design."